Nana’s Activewear (“Nana’s”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled with transparency, security, and respect. This Privacy Policy describes how we collect, use, process, and disclose your personal data when you visit our website, interact with our services, or make a purchase. By accessing or using our website, you agree to the practices described in this Privacy Policy.
We operate in accordance with applicable data protection laws, including Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, as well as internationally recognized privacy principles aligned with regulations such as the General Data Protection Regulation (GDPR), where applicable.
When you interact with our website, we may collect personal information that you voluntarily provide to us. This includes information such as your full name, email address, phone number, shipping and billing address, and any other information you provide when placing an order, creating an account, subscribing to communications, or contacting our customer service. Payment information is processed securely through third-party payment providers, and we do not store or have direct access to your full payment card details.
In addition to the information you provide directly, we automatically collect certain data when you browse our website. This may include your IP address, device type, browser type, time zone, pages visited, time spent on pages, and how you interact with our content. This information helps us understand user behavior, improve our website performance, enhance security, and deliver a better overall experience.
We also use cookies and similar tracking technologies to personalize your experience and analyze traffic. Cookies allow us to remember your preferences, maintain your shopping session, and provide relevant content and advertising. We may use technologies such as Meta (Facebook/Instagram) Pixel, TikTok Pixel, and Google Analytics to understand how users interact with our website and to deliver targeted advertisements. These technologies may track your activity across different websites and platforms. You may choose to disable cookies through your browser settings, although doing so may affect certain functionalities of the website.
The information we collect is used primarily to operate and improve our business. This includes processing and fulfilling your orders, managing payments and deliveries, communicating with you regarding your purchases, and providing customer support. We may also use your information to send you marketing communications, promotions, and updates about Nana’s Activewear, where permitted by law. You may unsubscribe from marketing communications at any time by following the instructions included in our messages.
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, you acknowledge that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. By using our website, you accept these inherent risks.
We may share your personal information with trusted third-party service providers where necessary to operate our business. This includes payment processors, shipping and logistics partners, website hosting providers such as Shopify, and marketing or analytics platforms. These third parties are only given access to the information necessary to perform their services and are required to handle your data in accordance with applicable privacy standards.
We may also disclose your information where required by law, regulation, or legal process, or where necessary to protect our rights, prevent fraud, enforce our terms, or ensure the safety of our users and business. This includes responding to lawful requests from public authorities.
Your personal data may be transferred and processed outside of Morocco in countries where our service providers operate. By using our website, you acknowledge and consent to such transfers, provided that appropriate safeguards are in place to protect your information.
You have certain rights regarding your personal data under applicable laws. These rights may include the ability to access, correct, update, or request deletion of your personal information, as well as the right to object to or restrict certain types of processing. You may also withdraw your consent to receive marketing communications at any time. Requests to exercise these rights can be made by contacting us directly using the information provided below.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements. When your data is no longer required, it will be securely deleted or anonymized.
Our website may contain links to third-party websites or services that are not operated or controlled by Nana’s Activewear. We are not responsible for the privacy practices or content of such external sites, and we encourage you to review their policies before providing any personal information.
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that such data has been collected without appropriate consent, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any updates will be posted on this page, and your continued use of the website following such changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you may contact us at:
info@nanasactivewear.com
